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An agent is an autonomous entity with an ontological commitment and agenda of its own.
The term originated in philosophy.
Each agent possesses the ability to act autonomously; this is an important distinction because a simple act of obedience to a command does not qualify an entity as an agent.
Nevertheless in business and in law an agent is often acting on a principal's behalf and has a legal duty to act in that person's best interest.
An agent may interact or negotiate with its environment and/or with other agents. It may make decisions, such as whether to trust and whether to cooperate with others. See Coase's Penguin for a discussion of cooperating agents. (http://www.yale.edu/yalelj/112/BenklerWEB.pdf)
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