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Corporate memory - Definition and Overview |
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Definition & background
A corporate memory (CM) consists of a repository and the community, the space where objects and artifacts are stored, and the people that interact with those objects to learn, make decisions, understand context or find colleagues.
Alternative & related terms are: organizational memory, group memory, knowledge-base, knowledge repository.
Most commercial knowledge management efforts have included building some form of corporate memory to capture expertise, speed learning, help the organization remember, record decision rationale, document achievements or learn from past failures.
Key decisions when exploring CM are:
- What knowledge representation to use (stories, patterns, cases, rules, predicate logic...)
- Who will be the users - what are their information and learning needs?
- How to ensure security and who will be granted access
- How to best integrate with existing sources, stores and systems
- What to do to ensure the current content is correct, applicable, timely and weeded
- How to motivate experts to contribute
- What to do about ephemeral insights, how to capture informal scripts e.g. e-mail and IM instant messenger posts.
References
- Brooking, A., 1999. Corporate Memory. Strategies for knowledge management. Thompson Business Press. ISBN 1861522681
External links
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Example Usage of Corporate |
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johnfbraun: @tonyinosaka That's why I think most Corporate workers are convinced Dilbert works at their company. |
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KAS132000: @medibotprime I know, I worked for #GE twice, and that was the most annoying thing. I WILL FIND THE NON-Corporate LANGUAGE WORLD! |
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AManMandsJC: @therealjordin something Corporate :) is awesome |
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