Organizational communication - Definition and Overview

Organizational communication refers to the study of how people communicate within an organizational context.

Organizational communication can include:

Flow of Communication, e.g.

• formal, informal
• internal, external
• upward, downward, horizontal
• networks

Induction, e.g.

• new hire orientation
• policies & procedures
• employee benefits

Channels, e.g.

• electronic media such as e-mail, intranet, internet
• teleconference
• print media such as memos, bulletin boards, newsletters etc.
• face-to-face

Meetings, e.g.

• briefings
• staff meetings
• project meetings
• town hall meetings

Interviews, e.g.

• Selection
• Performance
• Career

Related topics

• communications management
• communication planning
• organizational learning
• knowledge management
• Training & Development

Web Reference

• http://www.ifractal.com/
• http://www.mapnp.org/library/mrktng/org_cmm.htm