Process improvement - Definition and Overview

Process improvement is the activity of elevating the performance of a process, especially that of a business process with regard to its goal.

Process improvement can take the form of an improvement project, or that of a process. Such a process of continuous improvement is part of organization's management processes (as opposed to business processes and support processes).

See also:

• reengineering
• process management
• benchmarking
• theory of constraints
• TQM
• Six Sigma
• ISO 9000
• Donella Meadows' twelve leverage points to intervene in a system
• just in time organization
• lean manufacturing
• Business Process Improvement (BPI)