Root cause analysis - Definition and Overview

Root cause analysis is the process of learning from consequences. The consequences can be desirable, but most root cause analysis deals with adverse consequences, e.g., the so-called d-words: death, damage, delay, disruption, dollars (of loss), disgrace, discredit, discharges (to the environment), etc.

The generally accepted principles of root cause analysis include:

1. Do all reasoning from solid evidence.
2. Determine what influenced the consequences, i.e., determine the necessary and sufficient influences that explain the nature and the magnitude of the consequences.
3. Establish tightly linked chains of influence.
4. At every level of analysis determine the necessary and sufficient influences.
5. Whenever feasible drill down to root causes.
6. There are always multiple root causes.

External link

• Root Cause Live (http://www.rootcauselive.com)
• Root Cause Analysis Articles (http://www.bill-wilson.net/root_cause_analysis)

Example Usage of analysis