The daughter of two Chinese immigrants to Canada, Shirley Hoy has distinguished herself as a top bureaucrat in the city of Toronto. Her high school was completed at Lawrence Park Collegiate Institute, after which she went on to earn a master's degree in public administration from Queen's, and a Master's Degree in Social Work (Social Policy) from the University of Toronto.

Prior to her becoming the Chief Administrative Officer (CAO) of the City of Toronto, she held positions such as Director of Policy and Planning for the Community Services department; General Manager of Administration for Exhibition Place; and Executive Director for the Metro Chairman's Office.

She worked in the provincial government between 1991 and 1995, at the end of which she was appointed to the post of "Commissioner of the Community and Neighbourhood Services" in January, 1996.

Originally appointed as the Acting CAO of Toronto, she was bestowed with the official title on November 6, 2001, and has remained in that post since then.

External links

• City of Toronto: CAO, Shirley Hoy: Biography (http://www.city.toronto.on.ca/cao/bio_shoy.htm)